safety and security for all

Transdev Ireland Luas transit network Dublin employee tramways mobility security safety

Safety First is Transdev Group’s number one priority. Ensuring the health, safety and security of employees, passengers and the communities that we serve is the indispensable basis for the trust our clients, passengers and employees place in us.

Group safety principles
safety management system (SMS)
ISO 45001 compatible
have obtained Health and Safety Certification

Our Health and Safety Policy

Transdev’s Health and Safety Policy sets out our commitment and approach to managing health and safety issues, including the responsibilities of management and employees.

A dedicated organization: the Group Safety Department

The Group Safety Department establishes our policy, monitors its implementation and promotes a positive and proactive safety culture. Each quarter, a consolidated safety report by country is produced, as well as a Group report with key indicators that highlights improvements. Safety performance is reviewed with the management in each country and action plans are put in place to quickly remedy any non-conformities.

Our safety management system

Transdev Group has designed its Safety Management System (SMS) based on its many years of experience as a transportation operator. It provides a structured management approach for identifying, monitoring and controlling health and safety risks in our operations. Our operations must comply with the Group’s SMS, which establishes requirements in the following areas: organization, leadership and commitment, planning (including hazard identification and risk assessment), communication and
consultation, documentation and follow-up, measurement, analysis and assessment of safety performance.


Our SMS is consistent and compatible with the ISO 45001 standard. Regular and rigorous internal and external audits are conducted in all entities to ensure it is effectively implemented.

of the countries where we do business
are covered by a national security officer
have registered, completed & validated the online security training since its launch in May 2021
with the French Ministry of Justice to host persons sentenced to community service

Health and Safety community

Each year, the Group Safety Department organizes a Health and Safety seminar for all country Safety Directors. It is an opportunity to take stock of performance and highlight a particular theme. In 2023, the seminar was devoted to the central role of managers in promoting and disseminating a culture of health and safety at work. The 28 participants, from 12 countries, attended presentations on Transdev’s health and safety ambitions and dedicated programs, collective reflection workshops, and exchanges of best practices.

Membres de la communauté Santé et sécurité

The 10 Transdev safety principles

These principles are a global initiative created with grass roots participation to identify non-negotiables for Transdev operations. Transdev employees and managers use these ten safety principles to guide their behavior and decision-making.


Partnerships for everyone's safety

Transdev and the French National Guard signed a long-term partnership agreement on December 18, 2023. Although the primary aim of this agreement is to support the operational reserve forces, it also establishes a framework for joint work carried out in a spirit of public service, as Transdev will facilitate the commitment and availability of its reservist employees.

Partenariat Transdev Garde nationale

In 2022, on the International Day for the Elimination of Violence against Women, Transdev France signed a partnership agreement with UMAY, a leading mobile app against street harassment and sexist and sexual violence in public areas. This collaboration expands this initiative into public transportation and has led to a series of actions, such as:

  • training and awareness-raising for employees on providing assistance to victims of aggression or harassment;
  • creating designated “Safe Places” (safe places for people in distress) within sales agencies;
  • developing features in the app specifically tailored to mobility using public transportation.