Information about your rights to protect your personal data
Our policy presented here will be updated as necessary.
- Our commitments
Transdev undertakes to ensure that the processing of personal data collected on this site complies with the regulations in force in the various countries where the site is operated and in particular the European Data Protection Regulation (RGPD) of 25 May 2018 and the French Data Protection Act of 6 January 1978 as amended.
We also undertake to collect only the information that is strictly necessary for its purpose:
- Request for information or contacts
- Demand for commercial supply
- Applying for a job
We are committed to ensuring that the Transdev.com website does not collect any data without your explicit information and consent.
On the same principle, no personal data collected is transmitted to commercial partners without your information and explicit consent.
In addition, Transdev undertakes to ensure that personal data is never transmitted to unauthorised third parties, and undertakes to take all necessary measures to ensure a sufficient level of security and confidentiality of the data processed.
What information is collected? And why?
The Transdev.com site collects personal data to enable the processing of your requests and to ensure the operation of the site and its services.
- Contact forms (Hire a bus, submit a commercial request, contact the press department, contact Transdev in the region, other subject)
The processing of your request or proposal requires the use of personal information about you. This information is necessary for us to provide you with an appropriate response as soon as possible.
Your request will be processed under the responsibility of Transdev’s communications department, which will forward it, if necessary, to the appropriate Transdev correspondents (press department, regional contact, sales department, etc.). Moreover, the use of the Transdev IT system guarantees their protection.
- Applying for a job
In the context of an application for a job offer or an unsolicited application to join Transdev’s teams, we collect your contact details and information with a view to processing your application (surname, first name, email address, telephone number, city and country of residence, postal address and information on your professional background: training, aspirations, skills, jobs held).
The data collected on this occasion is processed exclusively by Transdev entities dedicated to recruitment under the supervision of the Group’s Human Resources Department. It is not communicated to third parties, except to possible subcontractors or any competent authority.
The Transdev.com website also provides a CV “matching” tool operated by the company HR Match. This functionality collects your contact details and information on your profile in order to propose offers adapted to your profile (surname, first name, email address, telephone number, city, country of residence, postal address, as well as information on your professional background: training, aspirations, skills, jobs held).
- The functioning of the website and its associated services
In order to ensure that the site and its features work properly, we collect login data using cookies. We explain how they work further down this page.
Who uses this information and what will we use it for?
Only Transdev employees and employees of companies providing these services have access to your information. This information enables us to provide you with a satisfactory response as soon as possible and is not used for any other purpose.
How long will your data be kept?
Your information will be kept for a maximum of six months.
What are your rights?
You may access the information concerning you or request its deletion. You also have the right to object, the right to rectify and the right to limit the use of your data.
To exercise these rights or for any questions concerning this system, you can contact our Data Protection Officer by email firstname.lastname@example.org or by post at Transdev’s head office, at the following address: 3 allée de Grenelle – CS 20098 – 92442 Issy-les-Moulineaux.
If, after having contacted us, you believe that your data protection rights have not been respected or that the system does not comply with the data protection rules, you can submit a complaint to the CNIL.
For any further information, you can contact the Transdev Group’s Data Protection Officer by email: email@example.com or by post at
Transdev Data Protection Officer
3 allées de Grenelle – CS 20098 – 92442 Issy-les-Moulineaux.