Accessible mobility
Adapted public transportation, on-demand transportation, staff training and involvement: we are committed to mobility for all and offer transportation solutions designed for people with reduced mobility (PRM).
Public transportation accessible to all
Working alongside local authorities, we are involved in adapting transport networks for everyone, because everyone should be able to travel independently and in good conditions, regardless of their disability, age, or situation.
- Station facilities and vehicle access ramps
- Deployment of low-floor trams and buses.
- Signage and visual, audio, or sensory communication channels.
From Toulouse to San Francisco, services designed for everyone
- The principle: everyone should be able to travel independently, whatever their disability, age or situation.
- On infrastructure: adapted stations and boarding ramps on vehicles.
- On rolling stock: low-floor trams and buses.
- On information: signage and communication channels that are visual, audible or tactile.
- On teams: drivers and staff trained in welcoming passengers with disabilities, working with advocacy groups.
- Dedicated services: on-demand transport for passengers with reduced mobility, from Toulouse to San Francisco.
Women and men in the field
Our drivers and all our teams are aware of and trained in welcoming people with disabilities, in collaboration with associations active in this field.
6 M
trips each year in the Netherlands
6,225
vehicles in the United States
Proven expertise in on-demand transportation for people with disabilities
We operate on-demand transportation services for people with reduced mobility all over the world, from Toulouse to San Francisco. Our solutions offer maximum flexibility when booking, personalized service, and door-to-door transportation.
We are committed to accessibility everywhere
We support our local authority clients in implementing mobility services that are 100% accessible and fully adapted to people with reduced mobility: direct access from the platform, guide rails and tactile paving, passenger information in Braille, audio and visual station announcements, etc. So that everyone can travel independently.
Discover our other modes of transportation
At Transdev, we have expertise in all modes of public transport, enabling us to devise sustainable, accessible mobility solutions tailored to each region. Thanks to our multimodal expertise, we design reliable, efficient, and innovative networks that are designed to meet the specific needs of users and support local ecological transitions.
FAQ
What makes a transport network accessible?
An accessible network allows a person with a disability to complete a journey independently. That requires adapted stations, low-floor vehicles fitted with ramps, suitable signage and trained staff. If any one of these is missing, the journey remains impossible.
How are drivers trained to assist passengers with disabilities?
Transdev drivers and staff receive awareness training on welcoming passengers with disabilities, developed with advocacy groups active in the field. That collaboration keeps the training aligned with what passengers actually need.
What is the difference between an accessible route and a dedicated service?
An accessible route is an ordinary route, open to all, whose vehicles and stops allow every passenger to board and alight. A dedicated service meets needs a scheduled route cannot. The second completes the first rather than replacing it.
Where does Transdev operate services for passengers with reduced mobility?
Transdev operates on-demand services for passengers with reduced mobility worldwide, from Toulouse to San Francisco.
What features make a vehicle accessible?
An accessible vehicle has a low floor, a boarding ramp and a dedicated space on board. Signage and visual, audible or tactile communication channels complete the picture, so that information reaches every passenger whatever their disability.
of CO2 equivalent











