Remote sales

28.09.2017
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Connecting new lines, together.

With the explosion of digital technology, our lifestyles and consumer habits are undergoing a profound transformation. More than 91% of the French search for information online before making a purchase. Online purchases also continue to grow and the number of mobile devices has nearly tripled in the last two years. Worldwide, 41% of consumers* say that paying via their mobile device is "cool" and 38% find it easier than a credit card. In addition to this strong trend, zapping between channels is becoming the norm, from searching for information to making the final purchase... The chosen purchase method by the almost 70% of consumers who are “remote” buyers can be online, by mail or telephone. Recently, there has been an acceleration in exchanges between the web and stores, referred to as "web2store" or "mobile2store."

Remote sales 2016

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Drawing from our long experience as a multimodal operator, we look forward to assisting you with the construction and optimization of your mobility systems and services. Our ambition is to develop with you, in a genuine spirit of partnership, customized, safe, effective and responsible transit solutions that are adapted to your needs and constraints and closely in tune with customer expectations. The mobility of the future will be personalized, autonomous, connected and electric. This is our firm belief. Innovation is at the heart of our approach, in order to constantly improve the performance of public transportation services and make the promise of “new mobilities” a reality, for everyone. As well as uncompromising safety, which is our credo, our overriding concern is the satisfaction of our customers and the quality of their experience. Every team member in the group engages on a daily basis to meet these challenges and implement solutions both for today and for the future

Thierry Mallet, Chief Executive Officer
How can we help you to move forward?