The mobile web has overtaken Internet access via desktop and laptop computers (June 2011 Flurry study) and SuperShuttle is keeping pace: the service is offering its customers a site optimized for their smartphones and tablets. Customers will now be able to make shuttle reservations from a mobile phone or tablet computer by connecting to the www.supershuttle.fr site, which will automatically redirect them to m.supershuttle.fr, SuperShuttle Paris’s dedicated mobile website.
SuperShuttle’s mobile website not only supports reservation scheduling and management, it also offers a “live” location feature for tracking the shuttle prior to pickup. Customers can follow their shuttle in real time on the online map, beginning three hours before their scheduled pickup time. The feature allows them to make the most of their time while waiting, going about their business with complete peace of mind.
The new mobile website puts the finishing touches on the rollout of the new www.supershuttle.fr site, which is connected to the U.S. site www.supershuttle.com. Together the websites account for 50% of reservations, or 4 million passengers a year in the United States, a market SuperShuttle has served for 25 years, and 100,000 passengers a year in France.
A Veolia Transdev subsidiary since 2007, SuperShuttle launched its shuttle service in Paris in 2009. SuperShuttle Paris offers shared and personal shuttle service between Paris and its three airports (Charles-de-Gaulle, Orly and Beauvais), seven train stations and Disneyland Paris.
About Veolia Transdev
Created by a merger of Veolia Transport and Transdev, subsidiaries of Veolia Environnement and Caisse des Dépôts, Veolia Transdev is the leading global public transit operator.
Veolia Transdev advises and supports regional authorities with everything from project planning to contracting authority assistance and the daily operation of public transit systems. The company has a work force of 102,000 in 27 countries and operates 60,000 vehicles and 25 light rail systems. Veolia Transdev posted revenue of €7.8 billion in 2011.