The intermunicipal partnership comprising 43 districts and 380,000 people has set new goals for Veolia Transdev under the new contract, including continued growth in ridership throughout the period, sound management of the system to control costs and optimize taxpayer funds, as well as efforts to help achieve the targets of the Saint-Etienne Metropolitan Area’s Climate Plan.
The major changes in the delegated management contract will involve:
Introducing a new, more attractive fare structure, including:
- A single zone for the entire area, instead of the current two, and open travel for all from Firminy to Rive de Gier using the same 1.5-hour STAS ticket.
- More flexible use of single-fare tickets with an unlimited option to reload the OùrA! contactless card and the addition of a post-payment service.
- The introduction of discount fares for CMU recipients and a student fare.
- Rolling out a transportation service for people with special needs/disabilities across the metropolitan area, with new vehicles adapted to meet their needs that operate on demand.
- Increasing light rail service through the acquisition of three additional light rail cars slated to go into service in 2015.
- Improved rider information and ticket sales, with real-time information available by mobile phone, a new central information center and the creation of a virtual agency on the Web.
- Reduced water and energy use (recovery of heat, automated lighting and heating control, recovery of roof water to wash buses).
- Implementing the ISO 14001 environmental standard.
About Veolia Transdev
Created by a merger of Veolia Transport and Transdev, subsidiaries of Veolia Environnement and Caisse des Dépôts, Veolia Transdev is the leading global public transit operator.
Veolia Transdev advises and supports regional authorities with everything from project planning to prime contractor assistance and the daily operation of public transit systems. The company has a work force of 102,000 in 27 countries and operates 60,000 vehicles and 25 light rail systems. Veolia Transdev posted revenue of €7.8 billion in 2011.