COVID-19 crisis, Transdev’s paratransit operation in Texas partners with Meals on Wheels


How transit is truly an integral part of a community ? Our paratransit operations are not only rising up to the chance to help their communities, they are reaching out and uncovering new opportunities. This could not be truer than in Sherman, Texas, where Transdev General Manager Josh Walker oversees the Texoma Area Paratransit System (TAPS). 


The moment Josh Walker realized that there was a drop in demand and a subsequent reduction in service due to the coronavirus crises, his thoughts went straight to his regular passengers. Without the transportation service that TAPS provides to the senior, at-risk and disabled population in his predominantly rural community, he knew his customers would be alone, isolated and potentially without food.

Josh Walker immediately reached out to all the local food pantries in TAPS’ six county service area in north central Texas to see how Transdev/TAPS could help. And, just as quickly, Josh and his drivers started working with Meals on Wheels, Greenhouse Pantry and the Feeding Fannin County coalition to pick up and deliver much needed, shelf-stable (non-perishable) to those in need in and around the community.


Here’s just a snapshot of the positive impact this service has had on the community to date.

  • Meals on Wheels of Texoma: 547 trips approximately 3,000 shelf-stable meals (MOW’s ultimate goal is to deliver 12,000 meals)
  • Green House Food Pantry: 57 trips 174 boxes of shelf-stable meals
  • Feeding Fannin County: 82 boxes of shelf-stable meals to area residents

During this unprecedented time, Transdev remains aware of the need for life sustaining services beyond public transportation in the communities that we serve. Since we are well positioned with equipment and personnel to aid in delivery of essential services in our communities, we will continue to offer assistance to our communities.

How can we help you to move forward?