We win TripAdvisor’s Travelers’Choice Award in the UK


Transdev’s CitySightseeing York tour wins TripAdvisor’s Travelers’ Choice Award as five-star reviews place it in the world’s top 10 per cent

They’re already York’s favorite and most frequent open-top bus tour – and now CitySightseeing York’s ever-popular bright red buses are officially rated among the best on Planet Earth!

The world’s most visited travel review and booking website, TripAdvisor, has given Transdev’s CitySightseeing York tour its coveted 2020 Travelers’ Choice Award – an accolade awarded only to attractions, accommodation and restaurants with enough five-star positive reviews to place them among the top 10 per cent of attractions listed on its global website.

TripAdvisor is used by almost 500 million unique visitors a month to browse over seven million hotels, restaurants and visitor attractions. The website operates in 48 countries, with 11 per cent of its users in the United Kingdom.

Five-star TripAdvisor reviews of the CitySightseeing York tour describe it as “great value”, “very informative” and “brilliant fun” – with customers enjoying the circular tour since it returned to the Yorkshire city on 11 July praising its live guides for their entertaining commentary filled with facts and family fun.

Examples from this month’s positive customer reviews of CitySightseeing York on TripAdvisor include:

“A fantastic tour of the beautiful city … great tour guide, very entertaining”

“This tour does not disappoint … great commentary that was clear and audible. Clean and good social distancing”

“Really good guide, very knowledgeable and pleasant”

“Fun and informative … buses new and modern. One of the best I’ve been on … the best sightseeing in York by a mile!”

CitySightseeing York is run by Transdev in North England. CEO Alex Hornby said: “I’m absolutely thrilled that our CitySightseeing York tour team has been recognized in this way, by the people who matter most of all to us – our customers.

“There can be no better judge of how well we are performing than our guests who are now joining us in increasing numbers to enjoy our revitalized tour. Our revitalized team of local bus drivers and live, on-board tour guides do an amazing job, entertaining and inform the thousands we welcome to this captivating city every week.

“This month we’ve also introduced four new open-top buses specially designed for our York tour, with free Wi-Fi, USB power, Clean Air Zone-ready engines and a 10-language commentary system – including officially approved Yorkshire Dialect!

“It’s our 20th year of touring York, and our amazing team fully deserve their rating among the top 10 per cent of visitor attractions on Earth!”

The TripAdvisor award comes after tourism agency VisitEngland awarded CitySightseeing York its “We’re Good to Go” ‘tourism tick’ confidence mark. To qualify, the bus tour operator demonstrated that all social distancing and cleanliness measures are in place on each of its buses – giving visitors added reassurance that they’re in good hands.

CitySightseeing York tours follow a circular route currently serving 20 stops around the city every 30 minutes from 9am to 4.30pm every day. Customers are free to hop on and hop off all day to enjoy York’s attractions, or simply relax and take in the unrivalled 360-degree views of all the most popular landmarks.

Exclusive ‘Transdev Treats’ discounts for attractions, eateries and more are also available by showing a CitySightseeing York ticket. Each ticket lasts a full 24 hours, allowing visitors who arrive in the city later in the day to continue sightseeing the next morning. Those who book online are also covered by the tour’s unique “Rainy Day Guarantee” which promises that if it rains on their booked tour day, visitors can use their ticket instead on any other day that week.

Full details of all CitySightseeing York tours, bookings and attractions are online at https://www.yorkcitysightseeing.com.

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