Transdev Worldwide
Captain Bike ENG
This 24-month experiment has three objectives:
A continuous listening and evaluation phase has been set up since the launch of the project in October 2021, taking several forms:
The numerous insights provided allowed the service to evolve 6 months after its launch: new distribution of bicycles and scooters, extension of the usage perimeter with the creation of 3 stations, simplification of the customer journey with a new ticketing system via the Libertan card and an increase in the fleet.
The experimentation is continuing in order to confirm and further develop the use of the various targets identified – employees, residents and students. Customer feedback has been very encouraging.