Through its subsidiary Harbour City Ferries, Transdev has been operating the Sydney Ferries services as well as Balmain Shipyard since 2012, and achieved significant improvements with outstanding punctuality and customer satisfaction rates during that time.
The new contract will deliver a range of new benefits to customers including more frequent services, new vessels and a trial of new On Demand services in the Sydney Bays Precinct later this year. The new Sydney Ferries contract further strengthens Transdev’s ties to the Sydney community, with the company also operating buses and the light rail network, as well as On Demand Transport pilots in the Sutherland Shire and Manly.
To coincide with the new contract, Harbour City Ferries will be rebranded as Transdev Sydney Ferries, a new name which reflects the heritage of Sydney Ferries, as well as the operation’s connection to the global Transdev Group and its new tagline: The Mobility Company. With this new step, Transdev will become ever more part of the daily lives of Sydney’s inhabitants.
Commenting on this new contract, Thierry Mallet, Chairman and CEO of Transdev Group, declared: “This latest contract follows a series of recent positive developments for Transdev in Australia; the Sydney Ferries contract is a clear demonstration of the quality of the services provided by Transdev to the Sydney community. I am particularly proud of our Australian teams who have again demonstrated the strength of our multimodal offer in the greater Sydney region, where Transdev operates buses, coaches, the light rail network, ferries and on-demand transport. Transdev will continue to grow in Australia, including in autonomous vehicles where we recently started trial services in Armidale”.
We are proud and delighted to have been chosen to continue to operate Sydney’s ferry services, and we are looking forward to delivering many improvements during the life of the new contract. We appreciate that the delivery of the new Sydney Ferries contract is important, not only to us and our team of 583 employees but to the 15.3 million customers who have been choosing to travel with us each year.
This new contract follows the award to the Great River City Light Rail consortium, led by Transdev, of the €330 million contract for Stage 1 of the Parramatta Light Rail in Sydney, which will begin operations in 2023. Transdev Australasia will be responsible for the testing, commissioning and ongoing operation and maintenance for a term of eight years from construction completion. This outcome is a powerful endorsement of Transdev’s global leadership in operating 23 light rail systems in eight countries.
Transdev also recently unveiled in Armidale (NSW, Australia) its first driverless shuttle operation in Australia. Transdev operates, since February 21, 2019, a level four fullyautomated EasyMile EZ10 shuttle inside the University of New England (UNE) campus, providing a regular 5 km service between the residential colleges and the main university campus. Around the world, Transdev has moved 3.5 million passengers in driverless shuttles since 2005, and clocked up over 1.6 million km of driverless experience.
In heavy rail, Transdev has been successfully operating the Auckland and Wellington regions’ commuter rail services since 2004 and 2016 respectively, with 1,000 employees delivering 5,500 train services and carrying 40 million passengers yearly with high quality and reliable passenger-acclaimed services.
About Transdev Australasia:
Transdev is the largest private provider of multi-modal public transport, operating services across Australia and New Zealand since 1998, with annual revenues exceeding €500 million. Our team of 5,800 employees move over 150 million people a year across our seven modes – heavy rail, light rail, bus, coach, ferry, on demand, and autonomous shuttles – in Armidale, Brisbane, Darwin, Melbourne, Perth, Sydney, Auckland and Wellington. In Sydney, Transdev operates buses, light rail, ferry and On Demand services. Our approach is rooted in long-term partnerships with businesses and public authorities, and in the relentless pursuit of the safest and most innovative mobility solutions. For more information: www.transdev.com.au
As an operator and global integrator of mobility, Transdev – The mobility company – gives people the freedom to move whenever and however they choose. We are proud to provide 11 million passenger trips everyday thanks to efficient, easy to use and environmentally-friendly transportation services that connect people and communities. Our approach is rooted in long-term partnerships with businesses and public authorities, and in the relentless pursuit of the safest and most innovative mobility solutions. We are a team of people serving people, and mobility is what we do. Transdev is jointly held by Caisse des Dépôts Group (66%) and the RETHMANN Group (34%). In 2017, with 82,000 employees in 20 countries, the Group achieved total revenues of 6.6 billion euros. For more information: www.transdev.com