Present in 19 countries
Transportation on-demand (TOD)
Transportation on Demand (TOD) is a transportation service adapted to areas where the demand for mobility is diffuse, unlike urban areas: business zones, suburban areas, rural communities or even night services.
First and last mile, where scheduled routes do not reach
- Its purpose: serving low-density areas that scheduled public transport does not cover well.
- Its place: part of a wider mobility chain, from rail to carpooling and from tramway to cycling.
- A US reference: the HART HyperLINK service in Tampa, connecting people living far from bus stops.
- A Dutch reference: RegioTaxi, a shared on-demand service handling three million trips a year.
- Who it serves: passengers in sparsely populated areas, older people on registration, and passengers with reduced mobility.
Extending public mobility services in time and space
Transportation on Demand (TOD) is a transportation service adapted to areas where the demand for mobility is diffuse, unlike urban areas: business zones, suburban areas, rural communities or even night services.
Our on-demand transportation solutions are set up to promote social cohesion and open up territories.
Complementary to, and integrated with, regular public transportation networks, they provide flexibility and freedom in daily mobility.
Dial-a-Ride, part of a long chain of mobility
14
Million passengers transported each year
300
worldwide operations
50%
annual reservations via smartphone
A simple and intuitive customer journey
We were among the first to digitalize these TAD services. For more than 10 years, our teams have been developing technological modules for efficient on-demand transportation and a personalized, simple and intuitive passenger experience.
In concrete terms, Transdev’s transport on demand (TOD) is :
- More than 300 operations worldwide;
- Algorithms for optimizing services, combined with a variety of reservation channels, adapted to the diversity of our customers: mobile application, website or telephone;
- 200 engineers in France, the Netherlands, the United States and Australia are continuously improving our solutions, testing new ones and developing dedicated applications and websites;
- Teams that work to ensure that the product is well adapted to each territory and that it complements the existing network.
We work with local authorities to propose a “talor made” offer: the areas to be covered, the customers, the specifications of the on-demand transport network to be set up, are different each time. Our adapted solutions cover 4 types of needs:
- stop-to-hub: to move from a stop in a defined area to one or more feeder points (usually an interchange)
- stop-to-stop: to move from one stop to another stop in a defined area
- flexi: to move from a stop on a regular line to a stop in a defined area and back
- virtual line: to move from one stop to another on a defined line, only on demand
Integrate carpooling into the existing network
In order to offer mobility solutions that provide ever greater freedom and flexibility, we partner with the most successful start-ups to constantly innovate.
We offer a complementary carpooling service that integrates other modes of transportation.
The key? A complete multi-modal integration offering travelers a seamless journey.
Our on-demand transportation solutions
Our other solutions for optimized mobility
Our experts are here to help
Each region or private project has its own mobility challenges. Our experts will help you choose the most suitable transport solution. Their expertise combines performance, sustainability, and local integration to work with you to build the best public or private transport offering.
Yoann KIENNE
MaaS and TAD Project Manager
FAQ
What is on-demand transport?
On-demand transport is a service with no fixed route or timetable, triggered by a passenger booking. It serves areas where demand does not justify a scheduled route, and covers the first or last mile between home and a main stop on the network.
What is the difference between on-demand transport and a scheduled route?
A scheduled route follows a fixed alignment and timetable, whether one passenger boards or fifty. An on-demand service runs only when booked and shapes its route around the requests received. The first structures the network, the second extends it where a fixed route would not be viable.
Where does Transdev operate on-demand services?
In Tampa, Florida, Transdev runs HART HyperLINK, a dynamic first and last mile service for people living far from bus stops. In the Netherlands, the shared RegioTaxi service handles three million trips a year.
Who is on-demand transport for?
It serves people living in sparsely populated areas poorly covered by public transport, as well as older passengers and passengers with reduced mobility for whom a scheduled route is not practical.
Does on-demand transport replace bus routes?
No. It is part of a chain of solutions running from rail to carpooling and from tramway to cycling. It completes the network where demand is too scattered for a scheduled route, and feeds passengers into the main lines.
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