Foothill Transit
Transdev and Foothill Transit have extended their long-standing partnership. For over a decade, both organizations have worked together to deliver reliable and sustainable public transportation in California’s San Gabriel Valley.
Areas of Focus
- Operation and maintenance of the Arcadia-Irwindale facility.
- Management of Foothill Transit’s two customer service stores in West Covina and El Monte.
Key Figures and Expertise
Since 2014, Transdev has provided:
- Express routes connecting the San Gabriel Valley to Downtown Los Angeles and Pasadena.
- Local routes originating from the Arcadia-Irwindale site.
The company employs more than 500 team members and operates 209 vehicles, including CNG buses, electric buses, and soon hydrogen-powered buses. It also oversees customer service at the two Transit Stores.
Customer Service at the Heart of the Partnership
Doug Gies, Southwest Regional Vice President at Transdev, explains:
“We focus on building strong human connections: personalized assistance, guidance on schedules, and fare options.”
Each month, the stores welcome over 4,000 visitors, handle approximately 15,000 calls, and ensure cleanliness around transit centers and bus stops.
A Shared Vision
Doran Barnes, CEO of Foothill Transit, emphasizes:
“Our shared values—safety, innovation, passenger satisfaction, and sustainability—are at the core of this renewed partnership.”
This extension reflects a mutual commitment to delivering efficient and environmentally responsible transportation.
This renewed agreement demonstrates trust and a strong dedication to providing exemplary mobility solutions today and for the future.
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