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Las Vegas: paratransit as a vital link to independence
Transdev will run the Las Vegas paratransit service for five years, under one of the largest contracts of its kind in the United States. It comes with new optimisation and passenger information technologies.
What the contract changes for users
- A door-to-door service for the most vulnerable residents.
- A close partnership with the Regional Transportation Commission of Southern Nevada.
- New optimisation and passenger information technologies.
- Paratransit and fixed routes operated side by side.
Who is paratransit for?
The service rests on a safe and reliable door-to-door principle, serving the most vulnerable residents.
Accessibility covers several dimensions: physical access to networks, adaptations for people with reduced mobility, recognition of specific needs and services in less densely populated areas.
A door-to-door service for the most vulnerable
"For many people, this service is a vital link to independence and social life."
Katrina Heineking, Senior Vice President of Transit South Central, Transdev US
What made the proposal stand out?
Three elements were decisive:
- The expertise of a local team rooted in the community
- The strength of the global Transdev network, ensuring a smooth transition and high safety standards
- A genuine commitment to users
Why operate paratransit and fixed routes together?
Running both creates shared standards, stronger coordination and cooperation in the management of major events.
In the long term, success will be measured through safety, passenger and client satisfaction and employee engagement.
Key figures
5
year contract
One of the largest
paratransit contracts in the country
1
safe and reliable door-to-door service
Frequently asked questions
What is paratransit?
A door-to-door service for people who cannot use fixed route services, in particular people with reduced mobility.
Who is the transport authority in Las Vegas?
The Regional Transportation Commission of Southern Nevada, with which Transdev works in close partnership.
How long does the contract run?
Five years.
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